Dream Life Labs Inc.
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  • HOME
  • SERVICES
  • EXPERIENCE
  • RESULTS
  • CONTACT

EXPERIENCE

JENNIFER LABS

Jennifer Labs is a results-driven, award-winning Digital Transformation Leader and Customer Experience Strategist with a proven track record of translating business vision into actionable, scalable change. She brings deep expertise in leading Fortune 50 enterprises—including Comcast and AT&T—as well as emerging brands, through high-impact technology implementations, customer experience innovation, and operational optimization. Jennifer specializes in aligning people, process, and platforms to deliver measurable value across every stage of transformation. 


  • BA in Public Relations, University of Arizona
  • MBA in Marketing, San Diego State University
  • Six Sigma Certification, The Council for Six Sigma Certification (CSSC)
  • Comcast PROSCI ADKAR Change Management Program
  • Graduate, The Wharton School of the University of Pennsylvania Comcast Women in Leadership Program
  • Graduate, Betsy Magness Leadership Institute (BMLI) Women in Cable Telecommunications Program


Featured in:

  • Oracle’s PROFIT Magazine: Big Ideas “Changing Channels”
  • SQM Group Book on FCR Best Practices - Comcast Case Study

Downloads

INDUSTRY PUBLICATIONS

Jennifer Labs Interview / Oracle PROFIT Magazine / Big Ideas: Changing Channels (pdf)

Download

SQM FCR Best Practices Book - Comcast Case Study (pdf)

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